Frequently Asked Questions
PrestaShop Section for Frequently Asked Questions (FAQ) through which your clients will consult and make FAQ regarding the products on your online shop.
- Todas las versiones 1.6 y 1.7
- PrestaShop 1.6
- PrestaShop 1.7
The FAQ Section allows your online shop’s users to clear up their doubts regarding specific products. Other visitors will also benefit from previously asked questions by the user community in your shop, as it will be possible to access the answers to former questions that were asked in the product’s page.
Regarding your shop’s SEO positioning, the FAQ Section is made up of a structured data implementation based on Schhema.org that is applied to the questions that are displayed in the product’s page.
As the shop’s administrator, you will have the chance to manage FAQ as you please, thus being able to:
- Solve any doubts about any product, replying to the FAQ asked by users.
- Activate/Deactivate any of the FAQ.
- Make your own FAQ in the language of your choice.
- Modify and delete your FAQ.
- Add a security system based on reCAPTCHA in the form of the product’s page.
In addition to this, the FAQ Section will inform via email those users that make FAQ in relation to the state of their inquiry. In turn, as the shop’s administrator, you will be notified via email of any new FAQ that users may have made regarding the products on your web page.